Lisa Hayter

Contact Details

26 Eastcastle Street, Fitzrovia, London, W1W 8DQ
Website (1):
Website (2):


I also work from New Cross Gate locations.

Fees & Charges

50 minute session:

London: £60/£70

Skype/telephone: £60/£70


Skype Video Counselling, Telephone Counselling.

My clients

Gender & Sexual Minorities Experienced:
Cross Dresser/Transvestite
Kink/BDSM (all gender/sexualities)
Other Gender Variant
Trans F2M
Trans M2F
Age ranges:
Seniors (60+)
Young Adults (16-24)
Relationship Styles:
Friend and Family members

About me

I work from Oxford Circus (W1W) and New Cross Gate (SE14) and am a Counsellor and Psychotherapist (MBACP-Accredited) with many years’ experience of working in therapeutic settings and an understanding of working with many diverse issues. 

I mainly work using the Person Centred Approach, however counsellors are required to constantly refresh and review their work and training, and as such, I bring a broader understanding of current approaches and thinking.

I started on my counselling journey almost 30 years ago as a Samaritan volunteer and for 10 years I worked as a Counselling Supervisor at ChildLine. I have also been the Young Persons Mental Health Lead at METRO LGBTQIA+ charity and managed METRO's Counselling service for 11-25 year olds, as well as supporting the volunteer counsellors and clients across the Over 25 service. I am a qualified teacher.

My aim is to provide a supportive, non-judgmental, confidential and safe environment for you to share your story and be heard. As a person centred counsellor I see my role as supportively guiding you towards your own answers and uncovering your own truths.


Some of the concerns I have worked with have included:-

Drug and alcohol use
Gender Identity
Relationship difficulties
Challenging decisions
Loss, bereavement and life changes
Hearing voices

I provide long term or short term sessions and I am also able to work with you over the phone or using Skype. If you have questions that you don’t see answered here, please feel free to email or telephone me, you will be under no obligation, but it might give you a better idea of how we might work together.


Sexual & Gender Identity:
Queer - Female

Experience and approach

Specific experience and training:

Having worked within therapeutic settings for many years, I eventually settled on the Person Centred Approach for its acceptance and respect of you, as a person and the way you see the world and the belief that you are the only one truly able to know what you want and need.


Over the past few years, the most valuable element for me, has been my work at METRO where I have seen at first-hand the importance of giving people a space where they won’t be judged and where they don’t have to explain themselves or fight for acceptance. I am committed to ensuring that counselling is particularly accessible and appropriate for members LGBTQIA+ community.


Sometimes it can be hard to take that first step of finding help, especially if you are struggling to really understand what is wrong. I seek to give someone the space and time to explore what is happening for them in a non-judgemental, honest and empathic space in order to step towards enabling them to have autonomy over their own world and their own choices.

I have been supervising, managing and training counsellors at ChildLine for many years, safeguarding young people up to the age of 19, by supporting the counsellors they are in contact with, but have a broad experience of working with people of all age groups over many years.


I also deliver training on listening skills, safeguarding children, suicide prevention and LGBTQIA+ awareness to education, social care and health professionals. I have recently used my On-line Counselling experience at ChildLine to write and present an On-line Counselling training workshop for the volunteer counsellors at METRO.

Therapies Practiced:
Counselling, Psychotherapy.
Specialisms and interests:

The LGBTQIA+ community.

Theoretical approach:
Humanistic, Person-Centred.
Ethical Framework:


BACP registration with number
(Jan 2016)
BACP Accreditation
(Jan 1980)
BACP Accred.
BACP Registered

Issues and problems I can help with:

Addictions/Compulsive behaviours, Ageing Issues , Anxiety/ Panic Attack, Attention Deficit Disorders/ ADHD, Autistic Spectrum, Bereavement/Grief, Bipolar Disorder, Borderline Personality Disorders, Childhood Sexual Abuse (Survivors), Coming Out Issues, Compulsive Behaviours (Sex, Gambling, Spending, etc), Cross Dressing/ Transvestism, Cultural/Ethnic Issues, Depression, Developmental Disabilities, Divorce, Domestic Violence, Drug/ Alcohol Misuse, Eating Difficulties/ Anorexia/ Bulimia, Emotional Growth & Development, Gender Identity Concerns, HIV/ AIDS, Homophobic Bullying, Intimacy Issues, M.E./ Glandular Fever/ Tiredness, Menopause, Parenting Issues, Post Traumatic Stress, Pregnancy/ Post Natal Depression, Psychosis, Psychosomatic Illness, Rape/ Sexual Assault/ Sexual Trauma, Relationship Issues, Self Esteem/Confidence, Sexual Problems/Dysfunction/Desire Discrepancies, Shame/Guilt, Stress Management, Suicidal Behaviour/Ideation, Transgender, Trauma.

Lisa Hayter


Contact us by: Email: | Telephone: 07971 205323 | Post: Pink Therapy, BCM 5159, London WC1N 3XX