Training Event
Complaints Procedure

Complaints Procedure (Brief version)
If someone is unhappy with something that happens on a training event, in the first instance they would be asked to complain to the trainer/facilitator concerned and see if they can address their concerns immediately.

If this is not possible, the complainant should write to the Director of Pink Therapy who undertakes to respond in writing within ten days after consulting with the trainer concerned.

If the complainant is still unhappy, they could appeal to Pink Therapy’s External Moderator who is currently Ms Carmen Ablack for an independent view of the matter.

A full version of the Pink Therapy General Policies and Procedures can be downloaded here

Address for Complaints:

Dominic Davies
Director - Pink Therapy
BCM 5159
London
WC1N 3XX

Tel: 020 7434 0367